Month: December 2022

It’s easy to imagine many circumstances in which an artificial intelligence (AI) system can give society an edge in IT and digital transformation. Organizations and leadership are taking notice of the potential for AI and its ability to fundamentally shift industry practices to a more robust, effective and secure paradigm. Customer service AI is fairly…

There are a lot of important decisions that go into being a small business owner. Some of them are easier to make than others. But choosing a CRM system is perhaps one of the most involved decisions you can make. Why? Because it doesn’t just involve you or your leadership team. A CRM system involves…