Afidence Updates

IT consulting company

How to Prepare to Meet With an IT Consulting Company

By Afidence / February 2, 2023 / Comments Off on How to Prepare to Meet With an IT Consulting Company

As an IT director or business leader, having to choose an IT support provider can be a daunting task. There are many to choose from and they are far from equal — often in ways you may not even know to ask about. But the time, effort and expense you will save with an experienced…

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Customer service AI

Customer Service AI: Is It Right for You?

By Afidence / December 22, 2022 / Comments Off on Customer Service AI: Is It Right for You?

It’s easy to imagine many circumstances in which an artificial intelligence (AI) system can give society an edge in IT and digital transformation. Organizations and leadership are taking notice of the potential for AI and its ability to fundamentally shift industry practices to a more robust, effective and secure paradigm. Customer service AI is fairly…

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CRM System - IT consulting

IT Consulting: Choosing a New CRM System

By Afidence / December 1, 2022 / Comments Off on IT Consulting: Choosing a New CRM System

There are a lot of important decisions that go into being a small business owner. Some of them are easier to make than others. But choosing a CRM system is perhaps one of the most involved decisions you can make. Why? Because it doesn’t just involve you or your leadership team. A CRM system involves…

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Free IT roadmap template

5 Things IT Directors Are NOT Thankful for (and a Bonus IT Roadmap Template)

By Afidence / November 17, 2022 / Comments Off on 5 Things IT Directors Are NOT Thankful for (and a Bonus IT Roadmap Template)

Similar to that moment when a turkey finds out it’s going to become Thanksgiving dinner, IT directors are very rarely (if ever), thankful for surprises. Let’s face it, nobody likes it when their time is cut short. In the world of technology, a surprise is a disruption. And a disruption is costly. Technology is a…

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long-term-business-goals

Are Your Long-term Business Goals Suffering Due to Short-term Issues?

By Afidence / November 3, 2022 / Comments Off on Are Your Long-term Business Goals Suffering Due to Short-term Issues?

Technology is everything in our ever-changing business world. If you want your business to remain on top, you have to keep up with the latest and greatest trends. In order to accomplish this, it’s important to be honest about your time. It’s easy for business leaders to think that automation and staying up on the…

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Horror Stories: Cybersecurity Budget

Tales from the Cybersecurity Crypt: Companies That Didn’t Spend on Security

By Afidence / October 20, 2022 / Comments Off on Tales from the Cybersecurity Crypt: Companies That Didn’t Spend on Security

Once upon a time… Former FBI Director Robert Mueller once said, “There are only two types of companies: those that have been hacked and those that will be.” With about 350,000 new malware threats released daily and nearly one cyber attack occurring every 39 seconds, safeguarding data has been thrust upon business owners and executives…

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Business Consulting Services

Business Consulting Services: Why Get an Outside Perspective on Business Technology

By Afidence / October 13, 2022 / Comments Off on Business Consulting Services: Why Get an Outside Perspective on Business Technology

It’s no secret technology is ever-changing and evolving. It’s vital for business to make it a priority to keep up with the latest technology and innovations in order to stay competitive and ahead of the game. At Afidence, we understand that with everything else you’re doing to run your business, technology updates can fall behind.…

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IT consulting services

How to Evaluate Potential IT Consulting Services

By Afidence / September 27, 2022 / Comments Off on How to Evaluate Potential IT Consulting Services

In today’s competitive environment, companies often leverage IT consulting services to improve efficiency, productivity and security. However, not all service providers are equal.  Before signing off on a contract, you need to ensure that the consultants have the expertise to deliver quality solutions. The following are some key considerations when evaluating potential IT consulting services…

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IT project managers

Setting Expectations for Working With IT Project Managers

By Afidence / September 6, 2022 / Comments Off on Setting Expectations for Working With IT Project Managers

When working with an IT project manager, it’s important to set expectations from the get-go. Having an understanding of what the project or role entails will not only set them up for success but will also ensure everything runs as smoothly as possible. Here are some ways you can establish IT project management guidelines with…

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Contract compliance and What It Means for Your Business

By Afidence / August 18, 2022 / Comments Off on Contract compliance and What It Means for Your Business

Contracts govern almost every interaction between businesses. Reflect on all the different ways that your business interacts with other people and organizations: The people who buy your solution, the employees who work for you and the technology consulting firm that handles your IT infrastructure. Every single one of these relationships is initiated with the execution…

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